FAQ

Q: When will I start seeing results? A: Most customers notice visible improvement within 2–3 weeks with consistent use. For deeper discoloration, results may continue improving over 4–6 weeks. Q: How often should I use the products? A: Use the cleanser and serum twice a day (morning + night). Use the cream once or twice daily depending on your skin’s needs. Q: Do you ship internationally? A: Yes, we ship to the USA, Canada, the UK, and selected international regions. Q: How long does shipping take? A: Shipping usually takes 3–7 business days within the USA and 7–14 business days for international orders. Q: Can I track my order? A: Absolutely. A tracking number is emailed to you as soon as your order ships. Q: What if the product doesn’t work for me? A: Results vary by skin type, but consistency is key. If you have concerns, contact us so we can guide you. Q: What is your return policy? A: Unused and unopened items may be returned within 14 days of delivery in their original packaging.