shipping Policy
w&PSkinCareSolution is committed to delivering your skincare products promptly and safely. Below is our Shipping Policy.
Shipping Options
- Standard Shipping (US): $5.99 flat rate, 3–7 business days.
- Express Shipping (US): $15.99, 1–2 business days.
- Free Shipping (US): On orders over $50.
- International Shipping: Rates vary by destination, 7–14 business days. Customers are responsible for customs, duties, and taxes.
Order Processing
Orders are processed within 1–2 business days. You’ll receive a tracking number via email once your order ships.
Shipping Restrictions
- We ship to most countries, but some products may be restricted due to international regulations.
- Customers are responsible for ensuring products comply with their country’s import laws.
Lost or Damaged Packages
- Damaged Items: Contact us within 3 days of delivery with photos for a replacement or refund.
- Lost Packages: Contact us if your order doesn’t arrive within 14 days of shipping. We’ll work with the carrier to resolve the issue.
Contact Us
For shipping inquiries, reach out at:
- Email: solutionswdskincare@gmail.com
- Phone: 937-893-3147
- Hours: Monday–Friday, 9:00 AM–5:00 PM EST